Responsible Gambling at Miami Dice Casino

At Miami Dice we are committed to safe, controlled play and to protecting every player who uses our site. We believe gambling should be a form of entertainment, not a source of harm, so we provide clear tools and guidance to help you stay in control. If you ever feel your play is becoming a problem, we’re here to support you and point you towards professional help.

Player protection principles

We put player safety first by promoting responsible behaviour, applying identity and affordability checks where required, and offering flexible controls that let you manage your activity. Our approach is practical and user-focused: we aim to make help easy to find and straightforward to use.

Activity-control tools

Our site offers a range of tools you can set up from your account to manage how you play. These include deposit limits, loss limits, session timers and voluntary account breaks. You can change most limits in your account settings, although some changes may take effect after a short waiting period to protect you from impulsive decisions.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be reduced immediately. Increasing limits may require a cooling-off period and further verification.

Loss and time limits

You can set loss limits to stop play after a maximum net loss over a chosen period. Session timers and reminder alerts help you track how long you’ve been playing and encourage breaks.

Account breaks and self-exclusion

If you need a longer break you can opt for a temporary account suspension or full self-exclusion. Temporary breaks are available for a set number of days, while self-exclusion removes access for a longer period and may include exclusion from promotional material. During self-exclusion your account will be closed and you will be unable to log in.

Recognising signs of problematic behaviour

Look out for warning signs such as chasing losses, changes in sleep or spending patterns, neglecting responsibilities, or hiding activity from family and friends. If you notice these changes in yourself or someone close to you, consider using our tools or seeking further support.

Tips for staying in control

Set a budget before you play and stick to it, use deposit and loss limits, take regular breaks, avoid gambling when stressed or under the influence, and never use gambling to solve financial problems. Talk openly with someone you trust if you have concerns.

Professional help and support organisations

If you need specialist support, please consider contacting independent organisations that provide confidential help and advice. For UK residents, resources include BeGambleAware, GamCare and GamStop. If you have immediate concerns about your safety or wellbeing, contact local emergency services.

For help using our tools or for further guidance from our team at MiamiDice, visit the Responsible Gambling section in your account or contact our support team via the support centre.